Last Updated: June 2026
Welcome to Nest and Buy. These Terms & Conditions govern your use of our website (https://nestandbuy.com/) and the purchase of products from Nest and Buy (“we”, “our”, “us”). By accessing our website, browsing our collections, or placing an order, you agree to be fully bound by these terms.
1. About Us
Nest and Buy is a UAE-based e-commerce platform offering a curated selection of lifestyle, home, electronics, jewelry, and cosmetics products. For any queries, you can reach us at:
Email: support@nestandbuy.com
Business Address: Apartment 100, Burj Khalifa, Dubai, United Arab Emirates
2. Eligibility to Use Our Website
By using this website, you confirm and warrant that:
You are at least 18 years of age, or are accessing the site under the active supervision of a parent or legal guardian.
You will provide true, accurate, current, and complete information during the checkout process or when creating an account.
You will not use our platform for any fraudulent or unauthorized commercial purposes.
3. Products & Descriptions
We make every effort to display the colors, specifications, and details of our products (including electronics, jewelry, and cosmetics) as accurately as possible. However:
Minor variations in product packaging, cosmetic shades, or design details may occur.
Product images displayed on the site are for illustrative purposes only; we cannot guarantee that your device’s screen displays the colors completely accurately.
All products must be used strictly in accordance with their respective manufacturer instructions, safety labels, and guidelines (e.g., performing a patch test for cosmetic items or following voltage guides for electronic items).
4. Pricing & Payments
All prices on our website are listed in United Arab Emirates Dirhams (AED) and are inclusive of 5% VAT where applicable by UAE law.
We reserve the right to modify prices, update product availability, or correct pricing typographical errors at any time without prior notice.
Payments must be settled securely at checkout via our authorized payment gateways (Credit/Debit cards) or via Cash on Delivery (COD), depending on availability at checkout.
5. Orders & Acceptance
When you place an order, you will receive an automatic email confirmation outlining your order details. This email does not constitute final acceptance of your order.
We reserve the explicit right to refuse, limit, or cancel any order at our sole discretion due to:
Stock unavailability or supply chain constraints.
Inability to authorize your payment or process a COD verification.
Suspended or suspected fraudulent activity flagged by our security systems.
Delivery logistical restrictions to certain remote areas within the UAE.
If your order is canceled after your payment card has been charged, we will issue a full refund back to the original card.
6. Shipping & Delivery
We offer delivery services across the United Arab Emirates (UAE).
Estimated delivery times generally range between 2 to 5 business days, depending on your specific Emirate and location.
While we partner with premium local courier networks to ensure timely delivery, delays may occasionally occur due to custom clearances, peak holiday seasons, or unforeseen transit conditions.
The risk of loss and ownership of the products passes to you immediately upon successful delivery by our courier partner to your designated address.
7. Returns & Refunds
Our return and refund practices are designed to respect your rights under UAE Consumer Protection laws.
Customers have a 14-day window from the date of delivery to request a return or exchange for eligible items.
To safeguard health and hygiene, certain product categories—such as opened cosmetics, skincare, personal care items, and unsealed electronics—cannot be returned or refunded unless they arrive damaged or defective.
For comprehensive rules on processing times, restocking fees, and return shipping costs, please read our dedicated Return and Refund Policy.
8. Intellectual Property
All content present on https://nestandbuy.com/, including but not limited to store logos, banner headings, graphic designs, product descriptions, photography, text, and website layouts, is the exclusive intellectual property of Nest and Buy. No part of this website may be copied, reproduced, mirrored, or exploited for commercial use without our express written consent.
9. Limitation of Liability
To the maximum extent permitted by UAE Federal Law:
Nest and Buy shall not be held liable for any indirect, incidental, special, or consequential damages resulting from the use of, or the inability to use, our website or products.
Our total liability to you for any claim arising out of a purchase shall not exceed the actual purchase price paid by you for the specific product in question.
Nothing in these terms seeks to exclude or limit statutory consumer rights that cannot be waived under UAE law.
10. Privacy & Data Protection
Your personal data security is highly important to us. We collect, manage, and process your personal information strictly in accordance with the UAE Personal Data Protection Law (PDPL). Please review our full Privacy Policy to understand our data practices.
11. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by, interpreted, and enforced in accordance with the federal laws of the United Arab Emirates and the local laws of the Emirate of Dubai. Any disputes, claims, or legal actions arising from your use of this website will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
12. Changes to These Terms
We reserve the right to modify, amend, or update these Terms & Conditions at any given time to reflect operational changes or new legal compliance standards. Any revisions will take effect immediately upon being posted to this page with an updated date.
13. Contact Us
If you have any questions, clarifications, or feedback regarding these Terms & Conditions, please contact us directly:
Email: support@nestandbuy.com
Mailing Address: Apartment 100, Burj Khalifa, Dubai, United Arab Emirates
